Return Policy
At Gazar, we take pride in the quality and uniqueness of our handmade pieces. If you’re not fully satisfied with your purchase, we’re here to help.
Returns
- You may return any item within 14 days of receiving it, provided it is in its original condition and packaging.
- To initiate a return, please contact us at studio@gazar.rs including your order number and reason for the return.
- Return shipping costs are the customer’s responsibility unless the item is faulty.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7-10 business days.
Exchanges
- We offer exchanges for damaged or defective items. Please contact us within 7 days of receiving your order.